Shipping & Returns
001
shipping
please allow up to 72 hours for orders of in-stock items to be processed.
made-to-order
for made-to-order items, please refer to the product information, as production time can vary from one week to two months.
if you need your order sooner, please email us at shop@maribaudi.com and we will do our best to accommodate a shorter production time.
tracking information
once your order has shipped, you will receive a confirmation email with tracking information.
shipping cost & taxes
shipping costs are calculated at checkout based on your shipping location and selected service.
customers placing international orders are responsible for paying any import duties and taxes as determined by the destination country.
international shipments are insured at their commercial value.
all orders ship from spain
002
returns
we accept returns from customers worldwide
how to return
before sending back any items, please email us at shop@maribaudi.com to request approval and receive return instructions.
return conditions
returns must be initiated within 14 days of delivery for eligible items, which must meet the following conditions:
unworn (except for trying on), unwashed, undamaged, and unused, with original tags and intact security seals.
used or damaged items (including items missing parts) will not be accepted and will be returned to you at your cost.
returns sent after the 14-day period will not be accepted and will also be returned at your expense.
customers are responsible for the cost of returning the original item.
original shipping costs and package protection fees are non-refundable.
non-returnable items
swimwear and intimate apparel (due to hygiene reasons)
archive and sale items (final sale – no exchanges or returns)
please note: we do not offer refunds
003
store credit & new orders
if a return is approved, you will receive store credit for the value of the returned item(s), excluding original shipping costs and any fees.
this credit can be used on a future purchase at any time.
shipping costs for the new order must be covered by the customer. if sufficient store credit is available, it can be applied toward shipping.
if the total of the new order (including shipping) exceeds the available store credit, the remaining balance must be paid at checkout.
004
contact
if you have questions, you can write to us at shop@maribaudi.com